By contrast, less half of small enterprises (46 %) used social networks. By contrast, in Lithuania, Hungary, Slovenia and Bulgaria less than 5 % of the enterprises reported having insurance against ICT security incidents in 2019 (Figure 11). As of the beginning of 2019, six out of seven (86 %) individuals in the EU-27, aged between 16 and 74 years, used the internet (at least once within the three months prior to the survey date). In 2019, one sixth (16 %) of enterprises in the EU-27 had an internet connection speed that was within the range of ≥ 2 Mb/s but < 10 Mb/s, with a higher share (23 %) having a connection that was in the range of ≥ 10 Mb/s but < 30 Mb/s. It highlights the two main drivers of value creation in the digital era − digital data and platformization – and The proportion of the EU-27’s population that had never used the internet was 10 % in 2019 (two percentage points lower than the year before), with this share falling to around one third of its level in 2009 (when it had stood at 32 %). Data extracted in September 2020. ICTs affect people’s everyday lives in many ways, both at work and in the home, for example, when communicating or buying goods or services online. Whereas households in cities as well as towns and suburbs had comparatively high access rates — 92 % in cities and 89 % in towns and suburbs — internet access was somewhat lower in rural areas (86 %). 4 % of total turnover came from web sales to other businesses and government (B2BG), while 2 % of total turnover came from business to consumer web sales (B2C). Enterprises use social media for image building or for marketing purposes, for gaining insights from customers or communicating within or outside the enterprise or for recruiting. Rapid technological change in areas related to the internet and other new applications of ICTs pose challenges for statistics. The adoption of CRM applications among large enterprises (62 %) was almost 20 percentage points lower compared to the use of ERP (Figure 12). The reference period for the survey on ICT usage in households and by individuals is in most cases the first quarter of each year; in most countries the survey is conducted in the second quarter of each year. ICT security tests (35 %) and ICT risk assessment (33 %) were used less frequently by EU enterprises. Social networks are used by almost half of EU enterprises. The most commonly reported problem caused by ICT security incidents was unavailability of ICT services, such as hardware or software failures (excl. Social networks were the most popular social media used by 48 % of the enterprises in the EU, followed by the multimedia content-sharing websites, which were used by 21 % of enterprises. Awareness was also high in Denmark (81 %), Croatia (78 %), Italy (77 %), Luxembourg and Austria (both 76 %). [[File:Digital economy and society statistics - household and individuals 24-09-2020V3.xlsx]], Privacy and protection of personal identity (2016 survey), Services ordered from other individuals via the internet, Source data for tables and figures (MS Excel), information and communication technologies (ICTs), Digital economy and society - households and individuals: tables and figures, survey on ICT usage in households and by individuals, European Commission’s work programme for 2017, mid-term review of the digital single market strategy, White Paper on Artificial Intelligence — A European approach to excellence and trust, Enlargement countries - information and communication technology statistics, Digital economy and society statistics - enterprises, Digital economy and digital society statistics at regional level, Science, technology and innovation in Europe, ICT usage in households and by individuals, Methodological manuals for statistics on the information society, A Digital Single Market Strategy for Europe, Monitoring the Digital Economy & Society 2016-2021, https://ec.europa.eu/eurostat/statistics-explained/index.php?title=Digital_economy_and_society_statistics_-_households_and_individuals&oldid=502734. The collaboration with other organizations was the reason for using social media for 26 % of enterprises. Outline of Presentation 1. Across the EU-27, enterprises generated 6 % of their total turnover from web sales during 2018, consisting of sales via a website or apps. This article presents recent statistical data on several different aspects of the digital economy and society in the European Union (EU), focusing on the use of information and communication technologies (ICTs) by enterprises. As shown in Figure 3, half of EU enterprises used any type of social media in 2019, which represents an increase of more than 20 percentage points compared to 2013. Excluding the five EU-27 Member States that reported a break in series — Estonia, Latvia, Luxembourg, Romania and Sweden — the largest increase in the proportion of individuals who ordered or bought goods or services over the internet between 2014 and 2019 was observed in Lithuania (up 22 percentage points), followed by Czechia and Spain (both up 21 percentage points). Around 61 % of EU enterprises made staff aware of their obligations in ICT security related issues, including more than half of small enterprises (57 %). In 2019, almost 1 in 5 EU enterprises employed ICT specialists; the percentage of large enterprises employing ICT specialists (75 %) is more than five times higher than that for small enterprises (14 %). Such a digital transformation is based on the premise that digital technologies and solutions should: open up new opportunities for businesses; boost the development of trustworthy technology; foster an open and democratic society; enable a vibrant and sustainable economy; help fight climate change. This purpose of the social media use was the most important for all enterprises regardless of their size, with shares ranging from 87 % for large enterprises, 85 % for medium, to 84 % for small enterprises. The sharing and exchange of information electronically and automatically between different business functions within the enterprise is implemented using software applications for enterprise resource planning (ERP). Policy summary. Indeed, statistics within this domain are reassessed on an annual basis in order to meet user needs and reflect the rapid pace of change. identifying economic phenomena more challenging, especially for economic and financial statistics. In official statistics, the latest version of the United Nations’ International Standard The proportion of individuals aged 16 to 74 in the EU-27 who ordered or bought goods or services over the internet for private use continued to rise: in 2019, it stood at 60 %, an increase of 14 percentage points when compared with 2014 (see Figure 9). Less than half of enterprises reported maintaining log files for analysis after security incidents (45 %) and use of Virtual Private Network (VPN) (42 %). By contrast, the share of total turnover that was derived from web sales made through business to business and business to government web transactions was at least 2.6 times as high as the share from business to consumer web sales in Slovakia, Belgium and Estonia. Orders made by manually typed e-mails, SMS or MMS are also excluded. E-commerce refers to the trading of goods or services over computer networks such as the internet. The share of turnover from EDI-type sales was greater than that from web sales. This article presents recent statistical data on several different aspects of the digital economy and society in the European Union (EU), focusing on the availability of information and communication technologies (ICTs) and their use by individuals and within households. Figure 14 presents the adoption levels of CRM applications in the Member States. By contrast, the corresponding shares for small enterprises were 6 % and 4 % respectively (see Figure 15). The digitization of the economy creates benefits and efficiencies as digital technologies drive innovation and fuel job opportunities and economic … One of the most common online activities in the EU-27 in 2019 was participation in social networking, see Figure 6. Regular internet users are individuals who used the internet, on average, at least once a week in the three months prior to the survey. While digital subscriber lines (DSL) remain the main form of delivery for broadband technology in the EU, alternatives such as cable, satellite, fibre optics and wireless local loops are becoming more widespread. In 2019, 92 % of EU enterprises used at least one ICT security measure. As shown in Figure 11, 21 % of the enterprises in the EU reported having insurance against ICT security incidents in 2019. Tweet. In 2019, 33 % of EU enterprises had documents on measures, practices or procedures on ICT security. One in three enterprises (33 %) reported having documents on measures, practices or procedures on ICT security concerning for example confidentiality of data, risk assessment, employees training or evaluation of ICT security incidents or measures. Recruiting was especially important for large enterprises using social media with 79 % reporting to use social media for that purpose. As shown in Figure 6, for 85 % of EU enterprises that used social media in 2019, the purpose was image building or marketing products. The article closes with information on e-commerce. • to protect Europe’s assets by tackling cybersecurity challenges — including a blueprint for rapid emergency responses in case of a large scale cyber incident. In the digital age, households have become firms, and, in turn, producers hire the households’ services directly. This annual survey is used to benchmark ICT-driven developments, both by following developments for core variables over time and by looking in greater depth at other aspects at a specific point in time. Iceland (98 %) reported an even higher share of daily internet users among all internet users. In the European Commission’s work programme for 2017 Delivering a Europe that protects, empowers and defends (COM(2016) 710), the European Commission proposed to advance swiftly on proposals that had already been put forward and to undertake a review of the progress made towards completing the digital single market. Multimedia content-sharing websites were used by 48 % of the large enterprises compared with 18 % of the small EU enterprises-businesses (Figure 4). Key Economic Indicators; IMF Summary Data Page; Environment. Digital economy and society statistics - enterprises Access and use of the internet. Enterprises connected to the internet via fixed broadband. timely Digital Economy Report of the United Nations Conference on Trade and Development, which examines the implications of the digital economy, especially for developing countries. E-business integration refers to the use of information and communication technologies (ICT) by enterprises to run, integrate and improve their business processes, share and exchange information internally, or communicate with business partners and customers. We have enlisted the help of leading academics and set up a new body – the Economic Statistics Centre of Excellence (ESCoE) – to help us ensure we are measuring the modern, digital economy in the best way possible. Enterprises which receive e-commerce orders may be divided into those making e-sales via a website or apps (web sales) and those making e-sales via EDI. Philippine Statistics Authority Presented by Mark C. Pascasio Philippine Statistics Authority. In addition, more than one third (36 %) of internet users read privacy policy statements before providing personal information, while just under one third (30 %) restricted access to their geographical location. The adoption of CRM was at a low level in Croatia (19 %), Bulgaria (17 %), Latvia (16 %) and Hungary (12 %). The activity coverage of the survey is restricted to those enterprises whose principal activity is within NACE Rev. The development of the information society is therefore regarded by many as critical for providing the necessary conditions to promote a modern and competitive economy. For large enterprises it has become increasingly common to have their own dedicated IT team or department. Proposed Methodology 5. This is correct as of 6 April 2021. ICTs have become widely available to the general public, both in terms of accessibility as well as cost. One-fifth of Canadian businesses were impacted by cyber security incidents in 2019. Most data refer to the situation during the early part of the same year as the survey. DEA research projects are projects that have been approved by the Research Accreditation Panel. The share of enterprises using the fastest internet connections more than tripled between 2011 and 2019. However, data on recruiting ICT specialists and on e-commerce refer to the calendar year preceding the survey (in other words, to 2018 for the 2019 survey). In 2019, 92 % of EU enterprises used at least one ICT security measure. There are no agreed definitions of digital sector, products or transactions, let alone the digital economy. Broadband includes digital subscriber lines (DSL) and uses technology that transports data at high speeds. Such a digital transformation is based on the premise that digital technologies and solutions should: open up new opportunities for businesses; boost the development of trustworthy technology; foster an open and democratic society; enable a vibrant and sustainable economy; help fight climate change. The most common mobile devices for internet connections were mobile or smart phones, laptops, and tablet computers. Digital economy refers to activities and transactions driven by the public and private sectors as well as the citizens to produce, adopt and innovate digital technologies and services in relation to socio-economic functions for enhanced wealth creation, productivity and quality of life. The widespread use of ICTs in the workplace has resulted in an increased demand for ICT specialists and the article also provides information pertaining to their recruitment, in particular the difficulties faced by some enterprises in filling these vacancies. As such, there has been a considerable degree of development in this area, with statistical tools being adapted to satisfy new demands for data. The information presented in this article is based on the results of a Community survey on ICT usage and e-commerce in enterprises. The United Kingdom is still included in the 2020 DESI, and EU averages are calculated for 28 Member States. More than one in three enterprises use enterprise resource planning (ERP) software applications. Watson, T. 2018, 'Digital Economy Measurement and Digital Policy', G20 and Economic Policy Branch, Economic Division, PM&C (Department of the Prime Minister and Cabinet of Australia), Canberra. Indeed, A Europe fit for the digital age is one of six Commission priorities for the period 2019-2024. By contrast, less than half of internet users were aware of this in Romania (38 %), Latvia (47 %) and Cyprus (48 %); low awareness was also reported for Turkey and North Macedonia (both 30 %). Republic of the Philippines Philippine Statistics Authority I. By contrast, this proportion was lowest in Romania ( 23 %) and Bulgaria (22 %). Source: Eurostat (online data code: isoc_ci_in_h). The lowest rate of internet access among the EU-27 Member States was observed in Bulgaria (75 %). Although a higher proportion (16 %) of enterprises used websites and apps to make e-sales in 2018 than used EDI-type sales (6 %) (see Eurostat datasource isoc_ec_eseln2), the share of turnover from web sales in the total turnover generated by EU-27 enterprises was relatively low, standing at 6 % in comparison with 12 % for the turnover from EDI-type sales (see Figure 17). Indeed, the take-up of high-speed and superfast broadband are considered as key indicators within the domain of ICT policymaking. More than two fifths (46 %) of large enterprises recruited or tried to recruit personnel for jobs requiring specialist ICT skills in 2018, while almost one third (30 %) of large enterprises reported that they had hard-to-fill vacancies for jobs requiring specialist ICT skills. 61 % of EU enterprises make persons employed aware of their obligation in ICT security. In 2018, Lithuania, Cyprus, Romania, Greece and Latvia were the EU Member States to report that a majority of their turnover from web sales was derived from business to consumer sales. Following that mandate, and in particular that included in point 10 of the G20 Roadmap for Digitalisation, the G20 Toolkit for Measuring the Digital Economy brings together methodological guidance and indicators used to monitor the digital economy. In 2019, the share of large enterprises employing 250 or more people, which used any type of social media stood at 77 % and was almost 30 percentage points higher than the figure recorded for small enterprises employing 10 to 49 people (48 %). This share has remained between 91 % and 92 % since 2014, suggesting that at EU level the uptake of this technology has reached saturation. • to ensure that online platforms continue to bring benefit to the economy and society — tacking illegal content online and encouraging enhanced responsibility among online platform providers; • to develop the European data economy to its full potential — for example, by making proposals for the free flow of non-personal data within the EU; and. Serbia (RS), Montenegro (ME), Kosovo* (XK) and Bosnia and Herzegovina (BA) 2014: not available. Unsurprisingly, some of the smallest increases (up 5 or 7 percentage points) were observed in Finland, Denmark and Sweden where the percentages of individuals ordering or buying goods or services online were already relatively high in comparison with other Member States; this was also the case in the United Kingdom and Norway. The most popular functionality provided by enterprises’ websites was related to the description of goods and services and price lists as well as to links or references to the social media profiles of enterprises. The most common ICT security measure used by enterprises in 2019 was keeping their software or operating systems up-to-date. A similar analysis is presented in Figure 11, which shows the share of individuals who used any website or app to arrange a transport service from another individual. Traditionally, economic transactions were governed by the interaction between producers and households. Encryption techniques for data, documents or e-mails were used by 38 % of enterprises. In May 2015, the European Commission adopted a digital single market strategy (COM(2015) 192 final) as one of its top 10 political priorities for the period 2015-2019. Among the EU-27 Member States, the share of individuals using any website or app to arrange a transport service in 2019 peaked in Estonia (29 %). Environment Accounts; Environment Indicators; Environment Statistics; Climate and Energy; General Statistical Publications. The adoption of ERP software applications was in particular low for small enterprises with a share of 30 %, which was two times lower than the percentage recorded for medium (60 %) and more than two and half times lower than the percentage for large enterprises (80 %). The backbone of the digital economy is hyperconnectivity which means growing interconnectedness of people, organisations, and machines that results from the Internet, mobile technology and the internet of things (IoT). In relative terms, the split in turnover between that generated from e-sales via EDI-type messages and that generated by web sales was most pronounced in Slovenia, where the share of EDI-type sales was almost eight times as high as the one of web sales in 2018. Internet users are defined as all individuals aged 16 to 74 who had used the internet in the three months prior to the survey. In the European Commission’s work programme for 2017 Delivering a Europe that protects, empowers and defends (COM(2016) 710), the European Commission proposed to advance swiftly on proposals that had already been put forward and to undertake a review of the progress made towards completing the digital single market. As such, 84 % of individuals were regular internet users (at least weekly) of the internet. Digital Economy and Society Index 2020 (DESI) reports are based on 2019 data. Almost half (45 %) of all internet users refused to allow the use of personal information for advertising and just less than two fifths (38 %) limited access to their profile or content on social networking sites. Three quarters of EU large enterprises (74 %) had an account and used some kind of social networks.
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