My friend was stuck on the toliet for 1/2 hr., because the aides were so busy. I didnt like the sink to wash your hands is outside the bathroom. Ownership Status. for assistance. You have to touch the sliding door after you use the restroom before you can wash your hands. I did notice after a patient is there more than a week, they are not as attentive, They stopped empying the trash everyday and making the bed. just a sad sad place !!! Please use the following link to get the updated information on facility COVID-19 […] They came and asked what was needed, then turned the button off, rather than waiting until the issue was addressed to turn it off. No other nut butters, tofu, non-dairy "milks" (like soy or almond milk) or beans were offered, although hummus seemed to be available on special request. Get reviews, hours, directions, coupons and more for WellBridge of Novi at 48300 W 11 Mile Rd, Novi, MI 48374. Beat local competitors. Wireless Access, Only downside i would say is snack choices for a diabetic. Posts. The facility was clean and attractive. We attribute my husband’s strength and recovery to the excellent PT & OT he received from Jennifer, Mary, Dianna, Dipeka & others while at WellBridge. Dr. Shuker, Candance, PA, Shari, John in Rehab, Nursing staff Ferdie, and many more that helped in my mother's rehabilitation. F) Easy to get to, as it's near both I-96 and Grand River. I called and spoke with the nursing director, told her my concerns with the specific nurse and the doctor not return any of my requests to let me know the results of my concerns about mom. Your name. My mom had the most pleasant nurses,aides and outstanding physical therapy treatment. They should fix this. She had the same nurse during the day and evening shifts, most of the time as well as same aides. The Rehab was the best part. my poor grandpa is in there and no one checks on him. There is NO communication with the patient advocate and the doctor or nursing staff. My father was a patient at the Wellbridge in Novi for 2 months. Your Name. She was encouraged by all the staff to use her incentive spirometer to expand her lungs. That happened to be the case with my mother. See more of WellBridge of Pinckney on Facebook . I wish I had read up on this facility before my grandmother was transferred for a short term stay, this is by far the worst experience she has had in any health care facility. It took 4 days of constant asking for him to call me. Visit Website » Reviews Write a review This listing was not reviewed yet: Your review for WellBridge of Novi. Nurses and aids are exceptional but they need more employees. Wellbridge of Novi is an excellent choice for rehab. I really believe if my mother was not place there she may not be with me now. I proceeded to call the director. 100. I was referred by Providence Park Hospital for my husbands rehab, well they sent all of his records in advance. Wellbridge Of Novi, LLC. Wellbridge Of Novi, Llc, Skilled Nursing Facility, in Novi, MI with service to surrounding cities and neighborhoods can be contacted at (248) 662-2300 for more details. There's a white-mesh bag for patients who are using their twice weekly, same-day laundry service. Events. Mom loves it! She wanted to take Jerad, Aubrie and Conner with her. Give stars. How are your interactions with the staff. Private rooms, in room showers and they were cleaned often. Easy, done. MEDICARE share on . Thank you Paula for giving him a fabulous haircut. This facility does not offer low salt no salt menu for patients. Highly recommend this facility. The food during my first stay was just ok but my last stay it seems that they have improved greatly and have much more of a variety. Not rocket science here folks! Complimentary Massage for Each New Guest, The staff works hard and they assured my dad was cared for, I can assure you this is one of the best rehabs I’ve been a patient at. The decor is beautiful like a hotel rather than a rehab facility. The staff is so friendly and helpful, the therapists are awesome, the food is great, nurses are amazing and it's extremely clean. This facility is aesthetically pleasing to the eye. She checked her blood pressure and oxygen level and told us mom needed to relax she was anxious from the home visit. Novi; Grand Blanc; While WellBridge touts its one-of-a-kind guest experience, Ryan and others say the focus remains on care and recovery. The staff could not have been better there was always a smile and a helping hand. No one wants to be told that they have to go to an aftercare rehab facility upon leaving the hospital, everyone wants to go home. I was leary because of some of the negative reviews, but I only live 1-1/4 miles away and knew I could get there in a minute if she needed me. 8) TV's in patient rooms are annoying in that they don't use the broadcast TV station numbers. Mom had pneumonia! Wellbridge of Novi is an excellent choice for rehab. This was due to a medical condition and I cannot believe how insensitive, rude, and uncaring this person is. Actually, I felt they showed more urgency with any issues that came up than the Dr. in charge of my Aunt. 4) They take menu orders the previous day, orally. They both continued to say she was improving medically and physically. Allison’s bubbly personality made me feel much better about my situation. Also, it came off the track once, had a lot of resistance, and leaves gaps on both sides even when "closed". Thank you Ferdie and WellBridge staff for everything. I am very impressed with this place. Opening hours. The facility is beautiful. Luckily, it wasn't critical, in her case. Beautiful place. and his response to my needs was rapid and on target. Can’t wait to leave! this facility. Community See All. I have to say, Im not sure why the sink is outside the bathroom. Specializing in post-acute rehabilitation and nursing care, we are designed to provide a bridge to recovery and wellness. wellbridge of novi, llc. I love they had the same nurses.So there was consistancy with the Patient and their issues. 6) They took her down to the cafeteria to eat once, but nobody was available to take her back to her room. Its hard to reach and wont stay on the cradle. B) The guest cafe is quite good. See more of WellBridge of Brighton on Facebook. I dont recommend this place . Mark and Kris, my Occupational Therapists were always positive & reassuring. They have good food for visitors. I can’t thank the staff for the car they gave my father. People that work there are rude. When I first checked into Wellbridge I was welcomed by the staff to a resort hotel like atmosphere. Definitely would reccommend Wellbridge of Novi to anyone, I can't thank the staff enough. Dominate search results. This facility went above and beyond for my loved one. They also refer to a "hamper" for their items, like sheets and towels, but it's what looks like a large trash bin, in the closet. This was a wholly inappropriate way to serve him his dinner. Michele set meetings up for adult living centers to care for my father. I blame the nursing staff and doctor for my mothers death. Place is gorgeous outside. or. Saturday night the nurse I requested never be mom nurse was in fact her nurse after I was told she would never be her nurse again. She has medical issues that require her to be on a special diet restricting salt and carbohydrates. Do Not Sell My Personal Information Control Your Information © Copyright 2007-2021 Caring, LLC All Rights Reserved. Give more details to improve the helpfulness of your review. Check reviews and quality ratings for Wellbridge Of Novi, a SKILLED_NURSING provider in NOVI, MI. We found the staff to be caring, compassionate and knowledgeable. Staff are excellent and attentive. Infection-Related Deficiencies. We have 2 review(s) for this provider. Learn more about Birdeye, SMS Marketing: How to collect phone numbers for opt-in. My recovery was much more rapid and comfortable due to the outstanding care. G) Free laundry service was nice, but confusing. Kudos to them. We had to go to the door and bang on it for someone to go in there and then we were also ignored! 5 reviews of WellBridge of Brighton "My review is for NOVI location. By far this is the most impressive facility my wife has been a patient at. I especially like the veggie and hummus plate. Open Now. They have such a personality, Both are very caring as well as the entire staff. what her baseline was so to judge going forward if there were improvements worsening with the condition of her lung status. One caution, they put iron-on name tags on all the clothes they wash, which may be difficult to remove. I was left on a bed pan for 6 hours and fell asleep. Her family physician luckily saw her and had her immediately hospitalized. Why? My Mom really liked the nursing staff. Don’t like or can’t have chocolate pudding because I ordered strawberry ice cream. My Mom had no cash when they gave her the bill ($25+tip). My friend stayed there for 2 months. 1,011 people follow this. Food system is very outdated, food is average. Additionally he went for days with his in-room phone unplugged. Photos. The food they delivered was often wrong, too. Food every meal is ice cold! Review Wellbridge of Brighton overall ratings and performance which US News rates based on health inspections, fire safety, nurse staffing, Medicare data and more. I rarely get angry, but this place has me livid about how they've treated her and I'm going to make sure they are reported. When he saw my face he new how much pain I was in. We won't come back and we won't recommend. We want to thank the staff at WellBridge for the superb care my husband received. Wellbridge should be very proud to have the wonderful PT staff they have. or. WellBridge of Novi makes rehabilitation easier with our smart design, innovative concepts, authentic hospitality, and commitment to our guests. If I could give a ZERO I would. Patients would have call-lights on for hours with no response, yell from their rooms for help and not get a response, left unassisted despite being a high fall risk, medication was often given 6-7 hours late, it was a disaster. When I called, the nutritionist told me, "well she's gained 5 pounds in a week." The paramedics said she was found in her room unresponsive on the floor. So very kind to my mother. 11) Nurse call button. 13) They seemed to want to keep her there until her insurance ran out. He taught me about why pain management was in top priority, how important it was to eat, so I would feel better because of the type of medications I was taking, and he also reminded daily how valuable it was to remember who I was before I had my accident. This facility offers no diet choices. The doctor said his electrolytes were so out of whack that most don't survive when their numbers are so bad. I definitely would recommend this place. 48300 11 MILE ROAD, NOVI, MI 48374 See this home's Medicare profile page. She had to TELL them she was leaving, as they weren't planning to let go of a cash cow. A) Jigsaw puzzles in common area were fun for patients, although they need some 100 piece puzzles, as the 300+ piece puzzles might be too challenging for some in rehab. Get more reviews from your customers with Birdeye. I was definitely wrong. I understand that if they didn't do that, there would be no way for patients to convey a new, more urgent problem. There are many helpful techs that really go out of their way. Patients come first. Over 60,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Often my Mom was unable to think straight when they asked, and she would just say "fine, give me whatever", then find it was something she couldn't eat the next day. Open Now. One of the best Wellness business at 48300 W 11 Mile Rd, Novi MI, 48374. They say you can eat in your room, but they dont really like when you do and the food arrived cold. One nurse told me she was covering 3 halls. Everyone I have come across listens to my concerns and directs them to the right people. Videos. I highly recommend this location for you or your loved one. 48300 W 11 Mile Rd, 11 Mile Road,, Novi, MI 48374, https://thewellbridgegroup.com/location-novi/. Total Fines. 13 reviews on. 4.8. for assistance. Specializing in post-acute rehabilitation and nursing care, WellBridge has 8 locations in Livingston, Oakland, Macomb... more Specializing in post-acute rehabilitation and nursing care, WellBridge has 8 locations in Livingston, Oakland, Macomb and Genesee counties. I am a nurse and I would recommend this facility very highly. Community. We went that night to collect her belongings and no one confronted us or asked how she was. D) Staff was friendly. It is so sad and disappointing to see my grandmother treated and cared for this way. 5) Oxygen hard to get. Because of COVID can’t do anything outside of being in room 24 hrs a day. Great customer service from admission to discharge. Very nice skilled nursing facility. By using our website, you agree to the Terms of Use and Privacy Policy. The rooms are large and bright. Grow your business. TV's in the atrium work better, but at least one requires 2 remotes (one for on/off and volume, and other for channels). After a bout with the flu and some unexpected heart problems she needed some rehab to get her strength back. The medication was to be given with certain bp parameters. This is significantly worse on public holidays and weekends. These ratings and user reviews of Wellbridge of Novi, LLC will help you pick the best nursing home in Novi, Michigan. The physical therapy department is very helpful and open to communication. There therapist she worked with were excellent and helped her speed up her recovery and be able to go home. Create New Account. Find Reviews, Ratings, Directions, Business … Specialties About. The Nursing Home Site profile for Wellbridge Of Novi, Llc includes: Pricing, Resident Health and Wellness, Ratings, Activities, Comparisons, Directions, Surveys, and CMS Reviews. The building is beautiful, and very clean. My husband felt he was at a resort. The hospital now tells us her medical issues have increased and wound and leg care from Wellbridge was inappropriately done. Search for other Nursing & Convalescent Homes in Novi on The Real Yellow Pages®. my mom has to call and tell them to give him a shower ( which is needed every 3 days ). They are over worked.. Always welcomed with a lovely smile from the concierges whom are always available to help and assist when needed. They treat a protein shake like it's narcotics, when they should give them out to anyone who asks. I can't say enough great things about this facility. My husband came to WellBridge after his surgery for a broken hip. Nursing and the therapy staff work really hard. It is clean and bright as my friend said “This looks like a spa”. WellBridge of Novi can be found at 48300 11 Mile . 9) Bathroom door seems poorly designed. What's more, on the first day of arrival "somehow" my grandmother who has limited mobility had a sore on her foot and blood was on her sock. WellBridge of Brighton. Your review. Reviews. By using our website, you agree to the Terms of Use and Privacy Policy. ABOUT. Create New Account . https://d2xlm7m6z1xtnp.cloudfront.net/assets/local/stock-photos/16-a5ab63bae18a449cea17055328829be6e09f00e4089abfc40d9151a3fa150b1a.jpg. Eggs and dairy were available, but some vegetarians don't eat those. staff turn around vey high. They can handle minor rehab issues but not patients that need some extra attention. $0. Log In. Well Bridge is severely understaffed on all shifts, they provide no communication to family members (even legal guardians), the staff who were there were unmotivated and unhelpful. Some of the things I did see...., is there wasnt clear comunication about people who need help with showers. His nursing care by Ferdie & Allison was top notch. See reviews, photos, directions, phone numbers and more for Wellbridge Of Novi locations in Novi, MI. Contact WellBridge of Novi for more details on services and rates. H) Beauty salon is good, but they need to say up front that the price is not included. Sometimes the aids would be in charge of 20 patients, which isn't possible. Was this review helpful? 955 people like this. I tried contacting someone with authority that night but was told no one was available on the weekend. My nurse Ronke was a rockstar. I did notice after the "Guest" is there awhile, it seems less attention is paid to them. To Our Valued Residents and Family Members: In our effort to be transparent with all of our facilities’ residents, family members, team members, and communities, we are reporting daily our COVID-19 positive cases to the Michigan Department of Health and Human Services. The food is outstanding. 109 customer reviews of WellBridge of Novi. Do Not put your loved one there, not organized and lack of staff. SeniorAdvisor.com is the #1 site for reviews and pricing for WellBridge of Novi - Novi, MI. Within a week she was off the oxygen. Wellbridge of Novi in Novi, MI has a short-term rehabilitation rating of High Performing and a … I do not think someone with alot of health issues should go there as I stated because they are short staffed. Create New Account. Thank you to Candace, Morgan, & Simon for always checking up on me. 60. FamilyAssets Reviews for The Manor Of Novi. Headline. I would give it 5 stars because of the nurses and most of the techs, but I wont because I felt the Drs. Again, after being there a week, they seemed to stop doing that. The nurses and aides I cant really fault them if they dont have enough employees for the residents. The next several days I had other nurses, but one stands out above and beyond, his name is Ferdie. Had to bring in Ensures until my Mom was finally able to get protein shakes from them. I am calling my insurance company today to let them know of this situation. I also tried to call but after 25 minutes of letting the phone ring, and having a stranger show up in my husbands room, and even my husband couldn’t get a hold of a staff member, and a phone call from my husband to come and get him, that’s exactly what I did with help from my friends. The comfort and hospitality of the facility and staff makes the residents feel right at home. werent attentive enough. Create New Account. The Physical Therapy staff are truly “miracle workers”. I was a resident for 6 weeks. They have improved so much from a few years ago. Ferdie also reminded me why I was there, to keep me safe from falling, so I could heal properly from my neck surgery. just wish every member of the nursing profession was as caring and competent.as I found Ferdie. Its not a big issue, but evening aides said it should always be done. We have been to other rehab facitities and this one is far better than any others we've been. Nursing Home, Rehabilitation Service; 1.5. The food is ok, it use to be so much better years ago. Phone Number. Forgot account? I shielded both with taped-on cardboard, so the motion-detector isn't set off until you actually enter the bathroom, and the night-light doesn't shine directly in the eyes. She caught C-diff(infection) within a few days of being there, old food sits there waiting to be picked up, the staff is extremely rude and lazy- it takes up to 30 minutes for a response when she uses the call button. Cost details are provided for free, just fill out your information below to see starting costs for all communities! My dad was admitted to Wellbridge for rehab.
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